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pm-template/docs/agents/rp-ticket-ops.md
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rp-ticket-ops Create and update RP Jira tickets in reltio.jira.com with the standard IaC setup. Use when you need to batch-create or normalize RP tasks to match the reference ticket (labels, sprint, status, assignee, and verification).

RP Ticket Ops

Jira Context

  • Domain: https://reltio.jira.com
  • Cloud ID: 444c13e0-0faa-4055-b053-501700bae7b0
  • Project: RP
  • Reference ticket: RP-175518

Standard RP IaC Values

  • Sprint field key: customfield_10320
  • Sprint value shape: numeric sprint id in fields (example: 4936)
  • Sprint in this workflow: 4936 (IAC Sprint 8)
  • Labels:
    • Project_Cloud_Platform_IaC

Update Pattern

  1. Find all target issues by key or summary.
  2. Ensure labels are set exactly to the 3 standard labels.
  3. Set sprint with:
    • fields: { "customfield_10320": 4936 }
  4. Verify with JQL.

Verification JQL

  • Sprint check:
    • key in (...) AND sprint = 4936
  • Assignee check:
    • key in (...) AND assignee = "Yevhen Fesyk"
  • Status + labels check:
    • key in (...) AND status = "Prioritized" AND labels in ("Project_Cloud_Platform_IaC","Project_Cloud_Platform_IaC_v0.4","qa-foxtrot")

Notes

  • For sprint assignment, prefer the numeric fields.customfield_10320 payload.
  • If sprint is not visible on board after update, re-check via JQL first; board views can lag.